Online Support

Before submitting any question please browse our Frequently Asked Questions (FAQ). They should address almost all of the questions you have.

If you still can't find a solution for your problem please:

• Read the Frequently Asked Questions (FAQ)
  
  
• Request e-mail support or report a bug
  
  
• Suggest an improvement you want to see in one of our programs

Notes

Our software is fully supported by email (no charge). Our software is not telephone supported.

Emails to the sales and support addresses are answered every day, however as we are located in Portugal, response times for US and other countries customers may vary.